Terms and Conditions

By placing an order with Boujee Balloons & Treats, the client agrees to the following terms and conditions. 

Orders & Deposits 

A 50% non-refundable deposit is required to secure balloon orders and event dates. Orders are not confirmed until the deposit has been received. The remaining balance must be paid prior to delivery, setup, or pickup. 

Cancellations 

Deposits are non-refundable. If an order is canceled, the deposit will be forfeited. 

Order Notice 

Balloon orders should be placed at least 5–7 days in advance to ensure availability. Larger or custom installations may require additional notice. 

Last-Minute Orders 

Orders placed with less than the recommended notice period may be considered a last-minute or rush order. While we will do our best to accommodate these requests, availability is not guaranteed. 

Last-minute orders may be subject to a rush fee depending on the timeframe and design requested. 

Event Design Disclaimer 

Inspiration photos may be used to guide the overall style and design of balloon décor. While Boujee Balloons & Treats will make every effort to create a display similar to the requested design, exact replicas cannot be guaranteed. 

Each balloon installation is custom created, and variations may occur based on balloon sizes, materials, colors, and product availability.

Design Substitution Policy 

Boujee Balloons & Treats will make every effort to create balloon designs as close as possible to the inspiration or design discussed with the client. 

However, due to product availability or supply shortages, certain balloon colors, brands, or decorative elements may occasionally need to be substituted. 

If substitutions are necessary, they will be made with similar colors, styles, or materials while maintaining the overall design and quality of the display.

Delivery & Pickup 

Local delivery and setup are available for balloon installations. Delivery fees may apply depending on location. Grab & Go balloon designs and sweet treats are available for pickup. 

Setup Time Policy 

Boujee Balloons & Treats requires access to the setup area at the agreed upon time. Delays in venue access or event readiness may result in adjustments to the design or additional fees.

Event Setup Requirements 

To ensure a smooth and successful setup, Boujee Balloons & Treats requires the following: 

• The setup area must be cleared and ready at the scheduled setup time. 

• Adequate space must be available for balloon installations, backdrops, or décor. 

• If setup requires electricity, a nearby power outlet must be accessible. 

• The client must ensure that Boujee Balloons & Treats has access to the venue or setup location at the agreed upon time. 

• Any changes to the setup location must be communicated prior to the event date. 

Boujee Balloons & Treats is not responsible for delays or adjustments caused by restricted access, space limitations, or unsafe setup conditions.

Setup Area Policy 

The client is responsible for ensuring the setup area is clean, clear, and ready at the agreed upon setup time. 

Boujee Balloons & Treats must have safe and reasonable access to the installation area. If the setup area is not ready upon arrival, this may result in delays, design adjustments, or additional fees. 

Boujee Balloons & Treats is not responsible for delays caused by venue access restrictions, unavailable setup space, or other circumstances outside of our control. 

If setup conditions prevent the design from being installed safely, Boujee Balloons & Treats reserves the right to adjust the installation.

Breakdown & Pickup Policy 

Rental equipment will be collected at the agreed upon time after the event. Equipment must remain accessible for pickup. Additional fees may apply if return access is delayed.

Venue Responsibility Disclaimer 

Boujee Balloons & Treats will take care when installing décor; however, we are not responsible for pre-existing damage to venue property or surfaces.

Photo Release Policy 

Boujee Balloons & Treats reserves the right to photograph and use images of balloon designs, setups, and event décor for marketing, promotional, and social media purposes. 

These photos may be used on our website, social media pages, advertisements, or other promotional materials. 

Client personal information will never be shared, and photos will only be used to showcase our work. 

If you prefer that photos from your event are not used for promotional purposes, please notify us prior to the event. 

Service Areas 

Boujee Balloons & Treats proudly serves Columbia, Missouri, Mexico, Missouri, and surrounding areas.  

Local delivery is considered Columbia, Mo. area. 

Grab & Go Orders 

Grab & Go balloon orders are available for pickup. Customers are responsible for transporting and installing these balloon items. 

Balloon Care 

Clients are responsible for the care of balloons once delivered or picked up. Boujee Balloons & Treats is not responsible for damage caused by handling, weather, pets, or sharp objects. 

Balloon Lifespan Disclaimer 

Balloon displays are designed to last throughout your event; however, balloon longevity can vary depending on environmental conditions such as heat, cold, humidity, wind, and direct sunlight. 

Indoor balloon installations often last several days, while outdoor displays may have a shorter lifespan due to weather and environmental factors. 

Boujee Balloons & Treats cannot guarantee the lifespan of balloons once they have been delivered, installed, or picked up. 

Exposure to extreme temperatures, sharp objects, or rough handling may cause balloons to deflate or pop.

Safety Disclaimer 

Balloons and décor should be kept away from small children and pets without supervision.

Weather & Outdoor Installations 

Balloons are sensitive to weather conditions including heat, wind, rain, and direct sunlight. Boujee Balloons & Treats is not responsible for damage caused by weather once balloons have been delivered or installed. 

Rental Equipment 

Certain balloon setups may include rental equipment such as arches, stands, backdrops, pedestals, shimmer walls, or other décor items that remain the property of Boujee Balloons & Treats. Clients are responsible for any damage, loss, or theft of rental items. A refundable equipment deposit may be required for rentals. This deposit will be returned once all equipment has been collected and inspected for damage.  

Clients are responsible for ensuring that all rental equipment remains in the same condition as it was delivered. 

Agreement 

By placing an order with Boujee Balloons & Treats, the client confirms they have read and agree to these terms and conditions.